Checking online reviews when shopping, researching vacations or even looking for a doctor has become an integral part of the modern consumer experience. But experts say many of the products or service reviews you’re reading were either bought or sold and completely fake. In “Five Star Fakes”, InvestigateTV found several posts on social media platforms where people are bartering - even buying and selling - online reviews, despite a federal law that prohibits this act.
Consumer advocates say the time is long past due to lift the cloak of secrecy at the U.S. Consumer Product Safety Commission. The issue rests with a provision in the Consumer Product Safety Act, known as Section 6(b), which requires the agency to receive approval from manufacturers before releasing any information about a specific product.
It takes years for the Consumer Product Safety Commission to remove dangerous products from the market because of its cumbersome rule-making process and ineffective recalls that don’t incentivize consumers to return or destroy dangerous items.
The federal agency created to watchdog consumer products - from crock pots to xylophones - is muzzled by its governing law, which gives all the power to manufacturers, including those with dangerous toys, appliances and other items on the market. The Fisher-Price Rock N Play – an inclined sleep product that defied the American Academy of Pediatrics guidelines for safe infant sleeping – exposed all that is wrong with the Consumer Product Safety Commission.
Rappahannock Electric Cooperative’s CEO John Hewa tells NBC12 investigators power should be restored for everyone by mid-week. However, concerns linger about what will happen the next time this area is hit with snow.
A central Virginia family is suing some workers of the Richmond Police Department and the Richmond Ambulance Authority after a 32-year-old man died in their custody following an incident at his own home.
It’s one of the most intimidating cyber attacks we face: Ransomware. We’ve seen it take down company’s that control gas pipelines, hospitals and doctors offices. Even school systems and local governments have been attacked. On Your Side Investigator Rachel DePompa goes inside the FBI to find out how you and your business can stay safe.
Get out the old dusty shoe boxes from the attic! There’s a historic trading card boom underway. And one Henrico company is cashing in... helping thousands around the world-- buy and sell the little cardboard versions of their beloved sports icons. On Your Side Investigator Rachel DePompa takes us inside the sports card comeback.
The pandemic has changed our driving habits. Maybe you are still working from home? Or you’ve started going into the office more. Expert say now is a good time to take another look at how much you are spending on car insurance.
We are all online more than ever, so it is important to ensure you are staying safe when banking or shopping. On Your Side Investigator Rachel DePompa has some important reminders to keep you safe from online thieves.
An in-depth review by the On Your Side Investigators found the number of people calling the the states gambling hotline spiked since the beginning of this year. But is that a symptom of the legalization of sports betting in Virginia, more advertising, or more people just recognizing a gambling problem?
A bill was introduced in Virginia to legally require background checks for gun rentals at shooting ranges. This comes after two young men who were previously involuntarily committed for mental health reasons, rented firearms at an indoor shooting range in Hanover, and took their lives.